Testimonials

I have known Dr. Fay for almost 27 years. Only recently did I have both eyes operated on and now have near perfect vision. The amazing part is I have spent the past 20 years legally blind in my right eye due to numerous issues. Now 25/20 vision in that eye and 20/20 in the left eye. The whole team comes with the highest of recommendations.

All of the care given to my Aunt for her 2 cataract surgeries & followup has been exemplary! Dr. Warren, Dr. Patel, Dr. Spatcher & Dr. Benoit & all of the Care Team staff including office staff, we thank you for treating your patients with dignity & respect. God bless. We highly recommend!!

Very good experience. All of the assistants who work there were very helpful and nice (especially Kathy)! Dr. Ying was my surgeon, he diagnosed my problem and performed a vitrectomy which was done at the Greenfield hospital/ Franklin Medical Ctr. The staff was wonderful, and Dr. Ying performed an excellent surgical technique to alleviate my eye floater problem. No pain! I would highly recommend DR Ying...he is very calm and patient, and not only listens extremely well, but explains himself well also.

I went there super stressed ,because of a eye issue .. the staff was amazing .. everyone is so so nice .. the doctor was the smartest. She explained what was happening and what to do , gave me the right medicine (drops) and made a follow up for the following week . They really care about their patients. I would go back instantly . Best eye place around . Super greatful !!!!!!!!!! What a great staff 💯💯💯💯

I experienced cataract removal and lens replacement. The entire procedure was coordinated and executed with professional precision. The pre and post exams ensured all had gone well and further lent a good comfort to the whole experience. Personnel care and interact with patients as though they were friends or family. Highly recommend this organization for anyone contemplating any procedure dealing with your sight and well-being.

Longwood Eye & Lasik Center in West Springfield, MA was excellent. The doctors and staff are very professional, safety-conscious, informative yet caring. I recommend them 100%.

I am having a remarkable experience with The Eye & Lasik Center, West Springfield, MA as well as the other offices (Greenfield Ma,, Gardner, Ma). I consulted with Dr. Warren regarding cataract surgery, and have since had my right eye "fixed." I am a believer (as he would say). The procedure was painless and the results astounding. Dr. Patel has performed my follow up visits and she is quite remarkable. There are so many folks to mention, such as Tracy and Olivia and Dr. Walkowiak. These folks are kind, professional, and very willing to spend time talking about the procedures, what to expect, and any aspect of the cataract surgery process. They respond quickly to phone calls and are always available. Kudos to all of them - I appreciate everything they all have done for me, and I especially respect their knowledge and response(s) to my specific needs and questions. Thanks to all of you, you have made my life brighter, easier, and with one eye "fixed" completely visible where it was cloudy and dark a week ago.

All the helpful staff at Eye & LASIK Center made my laser surgery a great one. My husband had his surgery seven years ago and has always told me I should have it done. I have got to say, I was a little afraid of the”surgery” aspect of it and put it off. Now that I’ve had the correction done, I ask myself why I waited so long. Now I would recommend it to anyone who needs it. Thank you to all of you that made this personal experience one to remember! An eye for detail.

Since I had high astigmatism, I decided to go with the Toric lens implants. The procedure exceeded all my expectations. I am now able to drive and watch TV without glasses. My recommendation is not to put off the surgery, get it done. You will be so happy with the results!

Superb job both Dr. Warren who did my surgery and Dr. Patel who I saw for my follow ups! They deserve a bonus!