Testimonials

Dr. Ying resolved my medical emergency immediately and I can't thank him enough!

I was very impressed by the level of organization, the friendly staff, up to date equipment, and my new opthalmologist. I'm in good hands there, and look forward to further experiences in my eye care.

I had both eyes done by Dr. Fay. And it was the best. decision I ever made. I have both eyes done, cataracts removed, and now I can see after about 15 years. Very professional and his staff is very very nice and considerate.

The staff at the Gardner Center are welcoming, knowledgeable, and easy to communicate with. The second visit was seamless and discharge instructions were very clear. Surgery itself...was the easiest surgery I have ever had. No difficulties at all. Highly recommend Dr. Fay and staff.

Everyone was friendly and helpful especially the front desk staff. Lots of smiles. Made my whole experience pleasurable. Fast and efficient.

Dr. Ying is thorough, professional, extremely competent, and offers clear explanations regarding his observations and recommendations. Can’t ask for better.

My eye doctor sent me to the West Springfield office for a referral appointment. The staff was very nice and patient. Dr. Lotufo seemed pleasant enough. He explained the reason for the referral and reassured me on that front. He scheduled a follow up with me this summer. I look forward to coming back. Thanks.

Was initially referred to Dr. Warren for Cataracts. From the first visit, I received friendly courteous treatment from all the staff. I have had the surgery but also have continued to have appointments here with the same treatments.

I been using glasses for 27 years and this has been best thing I have done for myself.

After my November and December 2023 Cataract surgery, I had follow up appointments here (as well as the Greenfield office). I was treated with friendly respect. Even though I saw different doctors than Dr. Warren, they were knowledgeable about my case. Still have continued appointments for another issue. So happy I have come here.