Testimonials

For the past several years, since first being referred to Dr Ying (Howard Ying, MD, PhD) for urgent specialty care, I have consistently received excellent care from all medical personnel & staff that I have interacted with during my appointments at the Longwood Eye Care offices (in both Greenfield & Gardner).

The staff at Longwood in Fitchburg as well as Dr Fay are very polite and very professional and caring just want to say you guys are the best, thank you.

I had an amazing experience with Longwood Eye & LASIK! They quickly set up an appointment for me and booked my surgery in the same week. I needed this done for the State Police. Such amazing staff and so helpful! My recovery has been so smooth. I recommend this place to anyone who is in need of quick and good quality LASIK surgery. Thank you everyone Dr.’s and staff for your amazing hospitality and professionalism.

My wife recently had bilateral cataract surgery, done by Dr. Warren, and I had a comprehensive exam with Dr. Maher. Since I am a retired optometrist, I can definitely talk about this practice. The support staff are excellent; the office people are friendly, most competent and professional. Lovely ladies, all of them. The technicians are the same: professional, very nice, skilled, and didn't rush you along. Every doctor we encountered took the time to do a proper workup and answered all our questions. Dr. Warren is a very good surgeon. He explains everything. He even asked me if I wanted to come work there! I would if my health was better. My wife can finally see straight. She had no post-surgical complications. Dr. Maher got me all set with an updated prescription for glasses, did a thorough exam which reminded me of my work before my health faltered. We had the chance to talk awhile, which was nice, finding out how other optometrists are getting along. This is such a wonderful office, if my health improves I just might ask about seeing patients part-time. I loved managing glaucoma and dry eye, and their practice is the perfect setting for helping such patients preserve their vision.

My wife recently had bilateral cataract surgery, done by Dr. Warren, and I had a comprehensive exam with Dr. Maher. Since I am a retired optometrist, I can definitely talk about this practice. The support staff are excellent; the office people are friendly, most competent and professional. Lovely ladies, all of them. The technicians are the same: professional, very nice, skilled, and didn't rush you along. Every doctor we encountered took the time to do a proper workup and answered all our questions. Dr. Warren is a very good surgeon. He explains everything. He even asked me if I wanted to come work there! I would if my health was better. My wife can finally see straight. She had no post-surgical complications. Dr. Maher got me all set with an updated prescription for glasses, did a thorough exam which reminded me of my work before my health faltered. We had the chance to talk awhile, which was nice, finding out how other optometrists are getting along. This is such a wonderful office, if my health improves I just might ask about seeing patients part-time. I loved managing glaucoma and dry eye, and their practice is the perfect setting for helping such patients preserve their vision.

I had an amazing experience with Longwood Eye & LASIK! They quickly set up an appointment for me and booked my surgery in the same week. I needed this done for the State Police. Such amazing staff and so helpful! My recovery has been so smooth. I recommend this place to anyone who is in need of quick and good quality LASIK surgery. Thank you everyone – Doctors and staff - for your amazing hospitality and professionalism.

I needed an appointment asap and they got me right in that day . I wasn’t even a patient of theirs ! From the girls behind the desk ( they were awesome) to the nurses and Dr. Provost, everyone made me feel very comfortable. All in all , very knowledgeable and helpful staff ! 5 stars to all of you 👀

Med tech called me within 10 min. of my appt time and each "hand-off" to next step occurred within ~10 min. Dr Lotufo was prompt and knew my history and was clear about my status and next steps.

I never leave reviews, but I had such a good experience that I feel like I need to. I was traveling from out of town and got a very bad eye infection. I called so many ophthalmology offices and nobody would see me. I finally called Longwood Eye and LASIK. They squeezed me in because they knew I was worried about my eye. The clinic is clean and well organized. The entire staff was very professional and friendly. They have the latest equipment. Dr. Benoit is a great doctor with a wonderful bedside manner. I get very nervous about my eyes. He was very gentle and calm and reassured me everything would be okay. I’m so grateful to him and the eye center for taking care of me do I could continue my travels with no worries.

After years of considering Lasik and not really being close to someone who had the procedure done, tired of wearing glasses and contact lenses for more than 30 years .. I finally decided to call Longwood in West Springfield and have a consultation and boy was I glad I did it. The procedure was quick and easy, Dr. Warren made me feel very comfortable from the initial eye exam all the way to the final step and having my LASIK performed on May 15, 2025. After the eye preparation, the LASIK surgery for each eye was a total of about 4 minutes and 3 of those 4 minutes was just giving the eye a resting period. I was awake, talking to the Dr ..he explained every single procedure he was doing and everything went well. I couldn't be happier with the results. My only regret was not doing this sooner. Complete recovery time is about 2 months but 1 week of prescribed eye drops and 2 months of lubricating eye drops as needed. I cried tears of joy of waking up the next day and being able to see clear without grabbing the glasses. If you're thinking about it .. give it a go, you won't regret it. The best decision I made!!